Personal Information — SmartCloud does not store or retain any personally identifiable information about its users except when users subscribe to SmartCloud's email list. Email subscribers are asked for an email address so that they can receive periodic newsletters and other updates about SmartCloud.
If you no longer wish to receive our email communications, such as a newsletter, you may opt-out of receiving them by following the instructions included in each newsletter or by emailing us at firstname.lastname@example.org.
We may disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process; When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
We may provide your personal information to companies that provide services to help us with our business activities such as an email service provider to send out emails on our behalf, to our partners to fulfill your requests or to a third party who offers customer service. These third parties are authorized to use your personal information only as necessary to provide these services to us;
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Log Files — SmartCloud maintains standard website log files. This information is for understanding traffic patterns to the website and contains no personally identifiable information.
Analytics — SmartCloud uses third-party analytical packages to help gather statistical and other information about traffic to the site. This information is collected to improve our website, make it more user-friendly and monitor that it is performing correctly. These tools set cookies to perform session tracking to determine when a user moves from one page to another. In some cases an analytics service may record mouse clicks, mouse movements, scrolling activity as well as any text a user types in this website, except text in password fields. No personal information is being tracked through these Analytics.
Site Terms and Conditions — Please see our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Access to Personal Information — If your personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies or amend it by contacting us at email@example.com. We will respond to your access request within 30 days.
We will retain your information for as long as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Security — The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Policy Changes — We may update this privacy statement to reflect changes to our information practices.
19B Crosby Drive
Bedford, MA 01730
Updated September 20, 2014